Splayex

Privacy Policy

Last updated 20 October 2026

Splayex is a social app with a place to find work in it. You post, you message people, and you can offer or hire a skill. To do any of that the app has to keep some things about you. This page says exactly which things, why, and how to get rid of them.

The short version. We keep what you give us and what the app needs to work. We never ask for your phone number. We do not sell your information to anybody, and we do not show you adverts bought with it. You can delete your account from inside the app, and 15 days later everything goes.

1. What we keep

What	Why
Email address	It is how you sign in, how we send you a code when you forget your password, and the only way to reach you about your account.
Name and username	So other people know who they are talking to.
Date of birth	To check you are old enough to be here. We keep the date; we do not show it to anyone.
Your profile photo, posts, reels, statuses and comments	They are the app. You choose what goes in, and you can remove any of it at any time.
Your messages, and the pictures, videos and voice notes in them	So a conversation is still there when you open it again.
Your skill profile and hire history	Only if you choose to offer a skill or hire someone.
A notification token for your phone	So a message can reach you when the app is closed. It identifies the phone, not you.
A location, if you add one to a post	Only when you add it yourself. The app does not follow you around.
Basic technical records — when something failed, and why	So faults can be found and fixed. These carry no message content.

What we never ask for

Your phone number. Not now, and not in a later version. It is not needed to run this app.
Your contacts, your call history or your other messages.
Your payment details. Splayex does not take payments.
Your location in the background.

2. Who can see what

Your posts and reels are seen by whoever you chose when you made them — everyone, your Circle, or only you.
Your messages are between you and the people in that conversation. The pictures and videos in them are stored privately: a link to one does not work for anybody who is not in that chat.
Your email address and date of birth are never shown to other people.

One thing said plainly. Messages are private, but they are not end-to-end encrypted. They travel over an encrypted connection and are stored on servers we control, which means we are technically able to reach them — for example if we are required to by law, or to look into a report of something serious. We do not read them otherwise. If you need guaranteed secrecy from us as well, use an app built for that.

3. Where it is kept

Splayex does not run its own machines. It uses three services, and nothing else:

Google Firebase — your account, your profile, your posts, your messages and your notifications.
Cloudflare — the pictures, videos and voice notes, and the small servers that check who is asking for them.
Brevo — only to send you the sign-in and password emails. Brevo gets your email address and nothing else.

These companies keep data on servers in several countries, so your information may be stored outside the country you are in. Each of them publishes its own privacy terms.

4. What we do not do

We do not sell your information, and we never will.
We do not hand it to advertisers.
We do not build a profile of you to follow you across other apps and sites.

5. Deleting your account

In the app: Settings → Account Information → Delete my account.

Your account goes quiet at once — your profile, posts and reels stop being shown. After 15 days everything is removed for good: your profile, your posts, your reels, your files, your username.

Those 15 days are deliberate. Nobody should lose years of their life to one bad evening. Signing in again during the 15 days cancels the deletion and brings everything back. After the 15 days nothing can be brought back, by us or by anyone.

In the same place there is Pause my account, which hides your account for as long as you like and deletes nothing.

What survives

A message you sent to somebody else stays in their copy of the conversation, the same way a letter you posted is theirs once it arrives. Everything that is yours alone is removed.

How long anything is kept

While your account is open — your profile, posts, reels, statuses and messages are kept until you remove them or remove your account.
After deletion — 15 days, then gone. Backups held by the services we use roll over within 30 days after that.
Technical fault records — kept for up to 90 days so a fault can be found, then removed. They say what failed and when. They carry no message content.
Records of a ban — if an account was removed for something serious, we keep a minimal note of it so the same person cannot simply come back the next day. It is a record that a decision was made, not a copy of the account.
Where the law requires it — anything a court or a law obliges us to keep, for as long as it obliges us. Nothing else.

6. Your choices

See what we have — most of it is on your own profile and in your settings. Write to us for the rest.
Correct it — your name, username, photo and skill profile are yours to change at any time.
Take it away — delete any post, reel, status, comment or message whenever you want.
Turn off notifications — Settings → Notifications, or in your phone's own settings.
Make your account Circle Only — Settings → Privacy.

7. Age

Splayex is for people aged 13 and over. If you are under 13, please do not make an account. If we find out an account belongs to someone under 13 we remove it. If you are a parent and believe your child has made an account here, write to us and we will remove it.

Some countries set that line higher than 13. Where that is the case, the higher age applies.

8. Keeping it safe

Your password is never stored in a form anybody can read. Private files are handed over only to someone who can prove who they are. Connections are encrypted.

No service is perfect, and anyone who tells you otherwise is selling something. If something goes wrong that affects you, we will say so rather than stay quiet about it.

9. Changes to this page

When this changes, the date at the top changes with it. If a change really matters, the app will tell you rather than leaving you to notice.

10. Getting in touch

Write to support@splayex.com, or use Settings → Help and support in the app. A real person reads it.